Overview

Thank you for choosing Prime Web Advisors LLC.

This Refund and Return Policy explains how we handle payments, cancellations, and refund requests for professional digital marketing consulting services purchased through https://primewebas.com/

Because our services are customized consulting solutions, refunds are handled based on the stage of service delivery and project progress.

Service Cancellation

Clients may request cancellation of a service before work has started.

Once consulting work, strategy development, research, analysis, audits, or project preparation has begun, cancellation requests may not be eligible for a full refund because resources and professional time have already been allocated.

To request a cancellation, please contact us as soon as possible:

Email: mc@primewebas.com

Refund Eligibility

Refunds may be considered in the following situations:

  • Payment was made but services have not yet started.
  • A duplicate payment was processed.
  • There was an error caused by our payment system.
  • We are unable to provide the agreed service due to circumstances on our side.

Refund requests must be submitted within 30 days of payment for eligible cases.

Non-Refundable Services

Due to the customized nature of digital marketing consulting, refunds generally do not apply to:

  • Completed consulting sessions
  • SEO audits and reports that have already been delivered
  • Marketing strategies or action plans that have been prepared
  • Advertising campaign setup or optimization work already completed
  • Research, analysis, or consultation hours already provided
  • Services delayed due to incomplete information provided by the client

Project-Based Services

For customized consulting projects, refund eligibility depends on:

  • Project completion status
  • Amount of work already completed
  • Deliverables already provided
  • Time and resources invested

If a refund is approved, the refundable amount will be determined based on the remaining unused portion of the service.

Refund Processing

Once we receive and review your refund request, we will notify you of the approval or rejection.

If approved, refunds will be processed to the original payment method.

Please allow several business days for your bank, credit card company, or payment provider to complete the transaction.

Late or Missing Refunds

If you have not received an approved refund:

  1. Check your bank or payment account again.
  2. Contact your credit card company or payment provider.
  3. Contact your bank, as processing times may vary.

If you still have not received your refund, please contact us:

Email: mc@primewebas.com

Exchanges and Service Adjustments

Because our services are professional consulting solutions, we do not provide traditional product exchanges.

If you are not satisfied with a delivered service, please contact us. We will review your concerns and may provide reasonable adjustments, clarification, or additional support when appropriate.

Subscription and Recurring Payments

Prime Web Advisors LLC does not automatically enroll customers into recurring subscriptions.

All service payments are one-time purchases unless a separate agreement clearly states otherwise.

Any recurring service arrangement must be explicitly agreed upon by the client before billing begins.

Contact Us

If you have questions regarding refunds, cancellations, or service payments, please contact us:

Prime Web Advisors LLC
633 W 5th St
Los Angeles, CA 90071
United States

Email: mc@primewebas.com

Website: https://primewebas.com/